Refund and Exchange Policy
At Abo Glumbo, we strive to provide top-notch services through our expert workers. However, we understand that sometimes things may not go as expected. Our refund and exchange policy is designed to ensure customer satisfaction.
Refund Policy
- If you're unsatisfied with the work performed by our experts, we offer a refund within 14 days of service completion.
- Refunds will be processed within 2 weeks of receiving your refund request.
- To initiate a refund, please contact our customer support team via our phone number: 00966530439333.
Responsibility and Liability
- Abo Glumbo takes full responsibility for any mistakes or damages caused by our workers.
- In case of any errors or damages, we will work promptly to rectify the issue or provide a full refund.
Eligibility for Refund
- Refunds are only applicable for services booked through the Abo Glumbo platform.
- Refunds will not be processed for services partially completed or cancelled by the customer.
Exchange Policy
- If you're not satisfied with the initial worker assigned, we'll provide an alternative expert at no additional cost.
- To request an exchange, please contact our customer support team within 24 hours of service commencement.
Cancellation Policy
- Customers can cancel services up to 24 hours before the scheduled appointment without incurring any charges.
- Cancellations within 24 hours may incur a fee, depending on the service provider's policies.
Dispute Resolution
- In case of disputes, Abo Glumbo's customer support team will work to resolve issues amicably.
- Our decision on refunds and exchanges will be final.
Contact Us
For any questions or concerns regarding our refund and exchange policy, please reach out to:
Last Updated: 21/10/2024